The retail industry is constantly changing and evolving. It is one of the sectors that has most accelerated its digital transformation due to changes in the behavior and shopping habits of consumers who increasingly demand a connected store experience.
All this will require an integration of processes and systems through cutting-edge technologies and platforms, in addition to the use of big data as the basis of the process, among others.
Capabilities for Retail Organisations
Chakray can assist your organisation by delivering Retail transformations that include:
- Optimize and streamline the supply chain and buyer journey through improved integrations between services and applications.
- Data and analytics that enable you to better understand customers to generate unique experiences and make the best decisions for your business.
- Build omnichannel retail customer information systems by capturing and analyzing data from multiple sources.
- Accelerate innovation to take your business model into the future with a cloud, on-premise or hybrid strategy.
- Merge offline and online points of sale through the use of APIs to enhance the user experience and improve retail profits.
- Secure authentication that will increase the trust of your customers and third parties.
- Fast implementation to meet short deadlines
- Integration of IT systems with Banks and financial companies to facilitate retail payments and with Telcos to enhance the omnichannel experience.
Whilst all retail organisations are unique, there are many common themes in terms of the technical challenges they face which are currently disrupting this sector. In this section we’ll provide a high level view of some of the most common ones.
- Whether you are looking to leverage the technical and reputational benefits by being ahead of the curve, or if you are in a region where it is a regulatory requirement, we can help.
- We can work with your technical teams, leaders and stakeholders to help your organisation understand the benefits, responsibilities and journey of your company's digital transformation and integration.
- Our team of experts work closely with you to identify and implement the technologies and solutions that can help your company's digital ecosystem generate higher revenues and improve user experience.
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