A large number of computer applications used by companies nowadays come from different providers and have been built with diverse standards and technologies. This leads access to information to have a high time cost, since each department has to use its own specific access. Instead of flowing, massive amounts of data block and slow down work performance. With Service Integration, data is integrated, and enables the systems that contain it to communicate with each other, thereby leading to unified solutions. With integration, the difference between cost and profit is efficiency.
Reasons for the service integration
The following 6 reasons explain why:
1. Optimises business processes and reduces costs
The service integration allows you to get rid of ‘bottlenecks’. Organisations are capable of generating a central connected software architecture that transfers data between systems and software seamlessly. Data transmission and conversion is streamlined and the inefficiencies related to dealing with multiple software solutions are reduced. In essence, the company works faster and more efficiently.
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2. It integrates, instead of replacing legacy systems
Service integration between old and new systems is more affordable than replacing them for a new system. In addition, the downtime demanded by the substitution and the employee familiarisation period after replacement is avoided. Integration allows for cheaper costs, enables companies to keep getting the most out of existing infrastructure, and add features a little at a time.
3. Allows for the generation of competitive advantages
By integrating systems, the creation of new products and services –some of them internal- is achieved. As a result, the cost of transactions between two business units decreases significantly. Additionally, integration therefore implies a competitive advantage before other companies when performing repetitive or complex operations. For example, with an integrated inventory management system, you could implement an order service that operates automatically.
-Success story: Integration of more than 50 systems of a university with Zero and WSO2-
4. Benefits from cloud advantages
Companies can now handle large volumes of information and have permanent access to them without being limited by the access complexity they would have if it were stored internally. Through integration, existing systems and processes connect to cloud services. The need companies have to purchase and develop software is therefore limited.
5. Connects the company and makes it advance
Company integration generates the supplementary effect of turning an organisation into a connected business, where many parties (partners, employees, clients, etc.) can collaborate. Any change, new software or employee is included faster than in other situations.
6. Fosters a ‘global’ vision of the entire company
With integration, company decisions can be made with a global, richer outlook, since it establishes the technical basis to implement a level of analysis based on informed decisions. Each dataset that moves from one system to another is more visible to all departments, which results in better measures, and overall, in better income and cost reductions.
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