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Integration of services

How to overcome system integration problems in your company

26th June 2019

Achieving complete and optimal system integration is a challenge that many IT managers often face in their companies. Focusing the performance of skills towards the achievement of common objectives with impact on the business is a challenge that, when not achieved, generates both a dangerous lack of alignment with the company’s objectives and the demotivation of the team of developers. In this article we will learn how it is possible to overcome the main problems of system integration.

Importance of System Integration

Few companies are committed to implementing a strategy that takes advantage of having an API for this function, which suggests that most organizational leaders have not yet been involved in the value-added integration initiatives they could bring to the organization. The technology teams of IT companies tend to contemplate new approaches, for example those directed towards integration, without the vision of value within the company that would be required. This leads to low adoption among developers, which hurts the common objectives as a whole.

If the business execution part of the company is unable to establish a clear link between IT investments and to obtain results, or if it is not able to talk about integration in terms of value, organizational integration runs a serious risk of not occurring. On the other hand, it is essential that IT teams know the metrics with which they can measure and know the impact of each project.

In addition, IT managers may find it difficult to communicate well the value of integration, either because of a lack of practice or because of a lack of a set of values around integration that is accepted by all.

Key System Integration Challenges

Despite the advantages it offers for many organizations, ensuring the proper organizational integration of a set of services that are written in different languages or technologies by the IT service can present difficulties. There are also challenges in ensuring data accessibility and availability, cybersecurity, cost reduction or obtaining scalable, flexible and strong internal networks.

In particular, these difficulties often occur for system integration:

  • Different perspectives from different business units. Each team has its own set of responsibilities and may use different applications or systems to fulfil them. A systems integration model must seek to establish a management model and access to data that is useful for all, in order to satisfy all needs. The team responsible for integrating the systems not only needs to respond to the demands of the business itself but must go further and design an integration with a standardized view of the data within the company.
  • Monolithic systems. Many companies have monolithic architecture systems, which work with inherited and interlaced systems, which cannot be replaced so easily.
  • Choosing the right tool. Getting this decision right makes huge differences in terms of speed of integration, functionality and cost. The chosen tool should allow for seamless integration between on-premise and cloud-based applications.
  • Scalability and maintenance. System integration must not only look to the present, but also to the future; it is not enough to respond to current functional requirements, but it must be prepared to respond to future performance, maintenance, reuse and scalability requirements.

WSO2: The most effective solution for enterprise integration

Organizational systems integration provides unified communication between disconnected products and different business units. It is an evolutionary process that involves the digital transformation of a company by taking advantage of the benefits provided by technology. WSO2 is a complete solution capable of modifying the way in which all types of organizations, regardless of their sector or size, work and transform.

With WSO2, it is possible to build a business that can adapt quickly to changing conditions, implementing changes faster and integrating new software, processes and people. It also makes it easier to make better decisions based on the deeper knowledge provided by an integrated business.

WSO2 avoids having to make substitutions in the inherited systems, integrating them and preventing any old system, for example a software, from delaying the work for not being able to support new functionalities.

WSO2 helps organizations generate a central software architecture with which their own systems and software can exchange data. All of this increases business performance and leverages the technology and cost savings of working in the cloud.